policies
Proofing Process
After placing your order and submitting your custom wording, you’ll receive your first PDF proof within 1-3 business days. With your order, you will receive 3 rounds of proofs (Proof 1, Proof 2 and a Final Proof). Any additional proofs past the final are $25 each. (Please note: If any changes are requested after the final proof is sent, this will result in an additional proof and the $25 charge.) Upon receipt of your requested changes, you will receive a new proof within 1-2 business days.
Turnaround and Shipping
Upon final approval of your proofs, your order will move into production and will ship within 12 business days (M-F).
All orders ship via UPS Ground, with the exception of samples and prints which ship via USPS First Class Mail.
UPS Ground Shipping Map:
Returns and exchanges
I do not accept returns or exchanges at this time.
Errors and reprints
It is the sole responsibility of the client to review and approve all custom orders. All original and reprint costs are the responsibility of the client. Please proofread carefully! If you discover an error once you receive your completed order, please notify me within 14 business days and I will be happy to reprint your order at a discounted rate.